Privacy policy

Who we are

HealthAnswers (healthanswers.co.uk) provides general health information. This policy explains how we handle personal data under UK data protection law (UK GDPR and the Data Protection Act 2018).

What we collect

We aim to collect as little personal data as possible. Depending on how you use the site, this may include:

• information you send us directly, such as your email address if you contact us;
• basic, privacy-respecting analytics about how the site is used (for example, which pages are visited), where enabled;
• technical information your browser sends automatically, such as device and browser type.

How we use it

We use this information to respond to your enquiries, to understand and improve how the site is used, and to keep the site secure. We do not sell your personal data.

Cookies and analytics

Where we use analytics, we aim to use a privacy-friendly service that does not track you across other websites. If we use any non-essential cookies, we will ask for your consent first.

Choices saved in your browser

Article text-size preferences are saved on your device. The appointment checklist saves ticks only if you select “Remember ticks on this device”. Turn that option off or use “Clear ticks and saved copy” to remove them. You can also remove saved preferences through your browser's site-data settings.

Search runs against a downloaded index in your browser. HealthAnswers does not send checklist ticks or tool answers to a server. Page addresses can still appear in hosting logs and browser history; avoid putting personal medical details into searches or shared links.

Your rights

Under UK data protection law you have rights over your personal data, including the right to access it, correct it, or ask us to delete it. To exercise any of these, contact us at the address below.

Contact

For any privacy question or request, email [email protected]. You also have the right to complain to the UK's data protection regulator, the Information Commissioner's Office (ICO).